Privacy Policy
05.04.2026
1. Introduction
Welcome to Spotlight Serbia.
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
2. Data We Collect
We may collect the following types of personal data:
Full name
Email address
Phone number
Scheduling details (appointments, requested services)
IP address and browser information
Any information you voluntarily provide through forms
3. How We Use Your Data
We use your data to:
Schedule and manage appointments
Communicate with you (email, SMS, phone)
Send marketing messages (with your consent)
Improve our services and website
Provide customer support
4. Marketing and Communication
By submitting your data, you agree that we may contact you via:
SMS messages
Phone calls
You can unsubscribe at any time:
By clicking the unsubscribe link in an email
By sending STOP via SMS
By contacting us directly
5. Sharing Data
We do not sell your personal data.
We may share your information with trusted partners, including:
CRM and automation platforms (such as GoHighLevel)
Payment processors
Email and SMS service providers
These services are used solely for business purposes.
6. Data Storage and Protection
Your data is stored using standard security measures.
We take reasonable steps to protect your information from unauthorized access.
7. Cookies and Tracking Tools
We may use cookies and tracking tools (such as Google Analytics or Meta Pixel) to:
Understand user behavior
Improve site performance
Optimize marketing campaigns
You can disable cookies in your browser settings.
8. Your Rights (GDPR)
If you are located in the EU, you have the right to:
Request access to your data
Rectify inaccurate data
Request deletion of data
Object to processing
Request data portability
To exercise these rights contact us at:
📧 [enter email]
9. Data Retention
We retain your data for as long as necessary to provide services and comply with legal obligations.
10. Policy Changes
We reserve the right to modify this Privacy Policy at any time.
Any changes will be posted on this page.
LEGAL
