Privacy Policy

05.04.2026

1. Introduction

Welcome to Spotlight Serbia.
We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.


2. Data We Collect

We may collect the following types of personal data:

Full name

Email address

Phone number

Scheduling details (appointments, requested services)

IP address and browser information

Any information you voluntarily provide through forms


3. How We Use Your Data

We use your data to:

Schedule and manage appointments

Communicate with you (email, SMS, phone)

Send marketing messages (with your consent)

Improve our services and website

Provide customer support


4. Marketing and Communication

By submitting your data, you agree that we may contact you via:

Email

SMS messages

Phone calls

You can unsubscribe at any time:

By clicking the unsubscribe link in an email

By sending STOP via SMS

By contacting us directly


5. Sharing Data

We do not sell your personal data.

We may share your information with trusted partners, including:

CRM and automation platforms (such as GoHighLevel)

Payment processors

Email and SMS service providers

These services are used solely for business purposes.


6. Data Storage and Protection

Your data is stored using standard security measures.

We take reasonable steps to protect your information from unauthorized access.


7. Cookies and Tracking Tools

We may use cookies and tracking tools (such as Google Analytics or Meta Pixel) to:

Understand user behavior

Improve site performance

Optimize marketing campaigns

You can disable cookies in your browser settings.


8. Your Rights (GDPR)

If you are located in the EU, you have the right to:

Request access to your data

Rectify inaccurate data

Request deletion of data

Object to processing

Request data portability

To exercise these rights contact us at:
📧 [enter email]


9. Data Retention

We retain your data for as long as necessary to provide services and comply with legal obligations.


10. Policy Changes

We reserve the right to modify this Privacy Policy at any time.
Any changes will be posted on this page.